Insurance in plain English

Short videos for people who have never had insurance. Each one takes a minute or two, has captions, and starts with a real-life situation, so you can see how it works before you pick anything.

Start here: how insurance works

Four short videos on the words and ideas behind every plan.

What Is Insurance?

A simple explanation of what insurance is and why people have it.

Who Pays for Your Benefits?

Employer-paid versus voluntary benefits, and who pays for each.

Premium, Deductible, and Copay

The three words everyone uses and few people explain, made simple.

Coinsurance and Out-of-Pocket Maximum

Who pays the rest of a big medical bill, and where your costs stop.

The Basics: each type of coverage

What each kind of benefit is, how it works, and a simple example.

Health Insurance: Where Do You Go for Care?

Telemedicine, your doctor, urgent care, or the emergency room: what each costs and how to choose.

Limited-Benefit Health Plans

What "limited benefit" means, and three questions to ask before you choose.

Your Dental Plan: How It Pays

Dental is separate from medical. See the three kinds of dental care and the share the plan pays for each.

Your Dental Plan: Before the Plan Pays

The deductible, the yearly limit, the waiting period, and why the network matters, with a worked example.

Your Vision Plan: Exams, Lenses and Frames

What vision coverage helps pay for, how a frame allowance works, how often you can use it, and where.

Hospital Indemnity: Cash When You're in the Hospital

Your medical plan pays the hospital. Hospital indemnity pays you.

Accident Insurance: Cash After an Injury

Medical insurance pays the doctors. Accident insurance pays you.

Short-Term Disability: Pay When You Can't Work

How part of your paycheck keeps coming when an injury or illness keeps you from working.

Life Insurance: Protection for the People You Love

How life insurance pays a lump sum to the people you choose.

Cancer and Critical Illness Insurance

Cash for the costs around treatment: travel, childcare, rent, and more.

Putting it together

How the pieces fit, and how to build a plan that fits your family.

Build Your Benefits Plan: Putting the Pieces Together

Start with your medical plan, find the gaps, and add only the coverage that fits your family and your budget.

Questions about your benefits?

We're happy to help. Your coverage, add-ons, and cost depend on the options you choose, so talk with your insurance advisor to choose what works best for you and your family.

These videos are for general education only. The families and examples are fictional, and dollar amounts are examples. Coverage, costs, riders, and availability vary by plan, person, and state. Supplemental coverage does not replace health insurance. Nothing here is a quote, an offer of coverage, or advice for your situation.